data protection.
1) Information about the collection of personal data and contact details of the person responsible
A. Geltungsbereich
1.1 We are pleased that you are visiting our website and thank you for your interest. In the following, we will inform you about the handling of your personal data when using our website. Personal data is all data with which you can be personally identified.
1.2 The person responsible for data processing on this website within the meaning of the General Data Protection Regulation (GDPR) is Thomas Waldhoff, General-Manager, Mettmanner Strasse 125c, 42549 Velbert, Germany, Tel.: 02051-2883-61, E-Mail: twaldhoff@normdreh.de. The person responsible for processing personal data is the natural or legal person who, alone or together with others, decides on the purposes and means of processing personal data.
1.3 For security reasons and to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the person responsible), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the string “https://” and the lock icon in your browser line.
2) Data collection when you visit our website
When using our website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect data that your browser transmits to our server (so-called “server log files”). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:
— Our visited website
— date and time at the time of access
— Amount of data sent in bytes
— Source/reference from which you came to the site
— Browser used
— Operating system used
— IP address used (where applicable: in anonymized form)
Processing is carried out in accordance with Article 6 (1) (f) GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files retrospectively should there be concrete evidence of illegal use.
3) Cookies
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser the next time you visit (persistent cookies). If cookies are set, they collect and process specific user information such as browser and location data as well as IP address values on an individual basis. Persistent cookies are automatically deleted after a specified period of time, which may differ depending on the cookie.
Insofar as personal data is also processed by individual cookies implemented by us, the processing is carried out in accordance with Article 6 (1) (f) GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit.
We may work with advertising partners who help us make our website more interesting for you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we work with the aforementioned advertising partners, you will be individually and separately informed about the use of such cookies and the scope of the information collected in each case within the following paragraphs.
Please note that you can set your browser so that you are informed when cookies are set and decide individually whether to accept them or can exclude the acceptance of cookies for specific cases or in general. Each browser differs in the way it manages cookie settings. This is described in each browser's help menu, which explains how you can change your cookie settings. These can be found for the respective browsers under the following links:
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookiesFirefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnenChrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647Safari: https://support.apple.com/kb/ph21411?locale=de_DEOpera: http://help.opera.com/Windows/10.20/de/cookies.html
Please note that if you do not accept cookies, the functionality of our website may be limited.
D. Preise
10. Unsere Preise verstehen sich in EURO ausschließlich Umsatzsteuer. Verpackung, Fracht, Porto und Versicherung werden zusätzlich berechnet, es sei denn, es sind ausdrücklich schriftlich anderslautende Vereinbarungen getroffen.
4) Contact
When you contact us (e.g. via contact form or email), personal data is collected. Which data is collected in the case of a contact form can be seen from the respective contact form. This data is stored and used exclusively for the purpose of answering your request or contacting you and for the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Article 6 (1) (f) GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b DSGVO. Your data will be deleted after your request has been processed, this is the case if it can be inferred from the circumstances that the matter in question has been finally clarified and provided that there are no legal storage obligations to the contrary.
5) Using your data for direct marketing
5.1 Subscription to our email newsletter
If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. The provision of any further data is voluntary and is used to be able to contact you personally. We use the so-called double opt-in procedure to send the newsletter. This means that we will only send you an e-mail newsletter if you have expressly confirmed to us that you agree to receive newsletters. We will then send you a confirmation email asking you to click on an appropriate link to confirm that you would like to receive newsletters in the future.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Article 6 (1) (a) GDPR. When you register for the newsletter, we save your IP address entered by the Internet Service Provider (ISP) as well as the date and time of registration so that we can trace any possible misuse of your e-mail address at a later date. The data we collect when signing up for the newsletter is used exclusively for promotional purposes by means of the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a corresponding message to the person responsible mentioned above. After you have unsubscribed, your email address will be immediately deleted from our newsletter mailing list, unless you have expressly consented to further use of your data or we reserve the right to use data for further purposes, which is permitted by law and which we will inform you of in this statement.
5.2 Newsletter delivery via MailChimp
Our email newsletters are sent by the technical service provider The Rocket Science Group, LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA (http://www.mailchimp.com/), to whom we share the data you provided when you signed up for the newsletter. This transfer is carried out in accordance with Article 6 (1) (f) GDPR and serves our legitimate interest in using an effective, secure and user-friendly newsletter system. Please note that your data is usually transferred to a MailChimp server in the USA and stored there.
MailChimp uses this information to send and statistically evaluate newsletters on our behalf. For evaluation, the emails sent contain so-called web beacons or tracking pixels, which represent single-pixel image files that are stored on our website. This makes it possible to determine whether a newsletter message has been opened and which links have been clicked on, if any. Technical information is also collected (e.g. time of retrieval, IP address, browser type and operating system). The data is collected exclusively in pseudonymized form and is not linked to your other personal data; direct personal reference is ruled out. This data is used exclusively for statistical analysis of newsletter campaigns. The results of these analyses can be used to better adapt future newsletters to the interests of recipients.
If you would like to object to data analysis for statistical evaluation purposes, you must unsubscribe from the newsletter.
Furthermore, in accordance with Article 6 (1) (f) GDPR, MailChimp may use this data itself based on its own legitimate interest in designing and optimising the service in line with requirements and for market research purposes, for example to determine from which countries the recipients come. However, MailChimp does not use the data of our newsletter recipients to write to them itself or to pass it on to third parties.
To protect your data in the USA, we have concluded a data processing contract (“Data Processing Agreement”) with MailChimp based on the standard contractual clauses of the European Commission to enable the transfer of your personal data to MailChimp. If you are interested, this data processing contract can be viewed at the following Internet address: http://mailchimp.com/legal/forms/data-processing-agreement/.
MailChimp is also certified under the US-European data protection agreement “Privacy Shield” and is therefore committed to complying with EU data protection requirements.
MailChimp's privacy policy can be viewed here: https://mailchimp.com/legal/privacy/
5.3 Advertising by mail
Based on our legitimate interest in personalized direct marketing, we reserve the right to store your first and last name, your postal address and — insofar as we have received this additional information from you as part of the contractual relationship — your title, academic degree, year of birth and your professional, industry or business name in accordance with Art. 6 para. 1 lit. f GDPR and to use them to send interesting offers and information about our products by post.
You can object to the storage and use of your data for this purpose at any time by sending a corresponding message to the person responsible.
6) Web analytics services
Google (Universal) Analytics
— Google Analytics
This website uses Google Analytics, a web analysis service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website (including the abbreviated IP address) is usually transmitted to a Google server in the USA and stored there.
This website uses Google Analytics exclusively with the “_anonymizeIp ()” extension, which ensures that the IP address is anonymized by abbreviating it and excludes direct personal identification. As a result of the extension, your IP address will be abbreviated beforehand by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and abbreviated there. In these exceptional cases, this processing is carried out in accordance with Article 6 (1) (f) GDPR on the basis of our legitimate interest in the statistical analysis of user behavior for optimization and marketing purposes.
On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and Internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.
You can prevent cookies from being saved by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website in full. You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available at the following link:
http://tools.google.com/dlpage/gaoptout?hl=de
As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent Google Analytics from collecting data within this website in the future (this opt-out cookie only works in this browser and only for this domain, if you delete your cookies in this browser, you must click this link again): Deactivate Google Analytics
Google LLC, based in the USA, is certified for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the level of data protection applicable in the EU.
More information about how Google Analytics handles user data can be found in Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=de
7) Tools and miscellaneous
7.1 Google reCAPTCHA
On this website, we also use the reCAPTCHA function from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). This function is primarily used to differentiate whether an entry is made by a natural person or is misused through machine and automated processing. The service includes sending the IP address and any other data required by Google for the reCAPTCHA service to Google and is carried out in accordance with Article 6 (1) (f) GDPR on the basis of our legitimate interest in determining the individual will of actions on the Internet and preventing misuse and spam.
Google LLC, based in the USA, is certified for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the level of data protection applicable in the EU.
Further information about Google reCAPTCHA and Google's privacy policy can be found at: https://www.google.com/intl/de/policies/privacy/
7.2 Google Maps
On our website, we use Google Maps (API) from Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). Google Maps is a web service for displaying interactive (country) maps to visually represent geographical information. By using this service, you will be shown our location and will make it easier to get there.
As soon as you access the sub-pages in which the Google Maps map is integrated, information about your use of our website (such as your IP address) is transmitted to Google servers in the USA and stored there. This is done regardless of whether Google provides a user account through which you are logged in, or whether there is no user account. If you are logged in to Google, your data is directly associated with your account. If you do not want to be associated with your profile on Google, you must log out before activating the button. Google stores your data (even for users who are not logged in) as user profiles and evaluates them. Such an evaluation is carried out in particular in accordance with Article 6 (1) (f) GDPR on the basis of Google's legitimate interests in displaying personalized advertising, market research and/or designing its website in line with needs. You have the right to object to the creation of these user profiles, although you must contact Google to exercise this right.
Google LLC, based in the USA, is certified for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the level of data protection applicable in the EU.
If you do not agree to the future transmission of your data to Google as part of using Google Maps, it is also possible to completely deactivate the Google Maps web service by turning off the JavaScript application in your browser. Google Maps and thus also the map display on this website cannot then be used.
Google's terms of use can be viewed at http://www.google.de/intl/de/policies/terms/regional.html, and the additional terms of use for Google Maps can be found at https://www.google.com/intl/de_US/help/terms_maps.htmlAusführliche Information on data protection in connection with the use of Google Maps can be found on Google's website (“Google Privacy Policy”): http://www.google.de/intl/de/policies/privacy/
7.3 Google Web Fonts
This site uses so-called web fonts provided by Google LLC., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”) to uniformly display fonts. When you call up a page, your browser loads the required web fonts into its browser cache to correctly display texts and fonts.
For this purpose, the browser you use must connect to Google's servers. As a result, Google becomes aware that our website has been accessed via your IP address. Google Web Fonts are used in the interest of a uniform and appealing presentation of our online offerings. This represents a legitimate interest within the meaning of Article 6 (1) (f) GDPR. If your browser does not support web fonts, a standard font is used by your computer.
Google LLC, based in the USA, is certified for the US-European data protection agreement “Privacy Shield”, which ensures compliance with the level of data protection applicable in the EU.
You can find more information about Google Web Fonts at https://developers.google.com/fonts/faq and in Google's privacy policy: https://www.google.com/policies/privacy/
8) Hosting
We host our website with Webflow. The provider is Webflow, Inc., 398 11th Street, 2nd Floor, San Francisco, CA 94103, USA (hereinafter: Webflow). When you visit our website, Webflow collects various log files, including your IP addresses.
Webflow is a tool for building and hosting websites. Webflow stores cookies or other recognition technologies that are necessary to display the page, to provide certain website functions and to ensure security (necessary cookies).
For details, see Webflow's privacy policy: EU & Swiss Privacy Policy | Webflow.
Webflow is used on the basis of Art. 6 para. 1 lit. f DSGVO. We have a legitimate interest in presenting our website as reliably as possible. If a corresponding consent has been requested, processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information on the user's device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be withdrawn at any time.
Data transmission to the USA is based on the standard contractual clauses of the EU Commission.
Details can be found here: EU & Swiss Privacy Policy | Webflow.
Order processing
We have concluded an order processing contract (AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that it only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
9) Rights of the person concerned
8.1 The applicable data protection law grants you comprehensive data subject rights (rights of information and intervention) vis-à-vis the person responsible, about which we inform you below: — Right of access in accordance with Article 15 GDPR: In particular, you have the right to information about your personal data processed by us, the processing purposes, the categories of personal data processed, the recipients or categories of recipients to whom your data has been disclosed, or will, the planned storage period or the criteria for determining the storage period, the existence of a right to correction, deletion, restriction of processing, objection to processing, complaint to a supervisory authority, the origin of your data if it was not collected from you by us, the existence of automated decision-making including profiling and, if applicable, meaningful information about the logic involved and the scope of such Processing, and your right to be informed what guarantees exist in accordance with Article 46 GDPR when your data is transferred to third countries; — Right to correction in accordance with Article 16 GDPR: You have the right to immediate correction of incorrect data concerning you and/or to complete your incomplete data stored by us; — Right to deletion in accordance with Article 17 GDPR: You have the right to request the deletion of your personal data if the requirements of Article 17 (1) GDPR are met. However, this right does not exist in particular if processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims; — Right to restrict processing in accordance with Article 18 GDPR: You have the right to request that the processing of your personal data be restricted as long as the accuracy of your data that you have denied is verified when you Refuse to delete your data due to unlawful data processing and instead request the restriction of the processing of your data if you need your data to assert, exercise or defend legal claims, after we no longer need this data after the purpose has been achieved or if you have filed an objection for reasons of your particular situation as long as it is not yet clear whether our legitimate reasons prevail; — Right to be informed in accordance with Article 19 GDPR: Do you have the right to correct, delete or The controller is obliged to notify all recipients to whom the personal data concerning you has been disclosed of this correction or deletion of the data or restriction of processing, unless this proves impossible or involves disproportionate effort. You have the right to be informed about these recipients.— Right to data portability in accordance with Article 20 GDPR: You have the right to receive your personal data, which you have provided to us, in a structured, commonly used and machine-readable format or to request transmission to another person responsible, insofar as this is technically feasible; — Right to withdraw consents granted in accordance with Article 7 (3) GDPR: You have the right to a Once given consent to the processing of data, at any time with effect to revoke for the future. In the event of revocation, we will immediately delete the data concerned, unless further processing can be based on a legal basis for processing without consent. Withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of consent up to the time of withdrawal; — Right to lodge a complaint in accordance with Article 77 GDPR: If you believe that the processing of personal data concerning you is contrary to the GDPR, you have — without prejudice to any other administrative or judicial remedy — the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or place of residence alleged infringement.
8.2 RIGHT OF OBJECTION IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST AS PART OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THIS PROCESSING WITH EFFECT FOR THE FUTURE FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION. IF YOU EXERCISE YOUR RIGHT OF OBJECTION, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN PROVE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OUTWEIGH YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FUNDAMENTAL FREEDOMS, OR IF THE PROCESSING SERVES TO ASSERT, EXERCISE OR DEFEND LEGAL CLAIMS. IF YOUR PERSONAL DATA IS PROCESSED BY US FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING AT ANY TIME. YOU CAN EXERCISE THE OBJECTION AS DESCRIBED ABOVE. IF YOU EXERCISE YOUR RIGHT OF OBJECTION, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
10) Duration of storage of personal data
The duration of storage of personal data is based on the respective legal retention period (e.g. commercial and tax retention periods). After the deadline, the corresponding data will be routinely deleted, provided that it is no longer required to fulfill or initiate a contract and/or we have no legitimate interest in continuing to store it.
L. Sonstige Ansprüche
41. Soweit sich nachstehend nichts anderes ergibt, sind sonstige und weitergehende Ansprüche des Partners gegen uns ausgeschlossen. Dies gilt insbesondere für Schadenersatzansprüche aus Verzug, aus Unmöglichkeit der Leistung, aus schuldhafter Verletzung vertraglicher Nebenpflichten, aus Verschulden bei Vertragsschluß und aus unerlaubter Handlung. Wir haften nicht für Schäden, die nicht an der gelieferten Ware selbst entstanden sind. Vor allem haften wir nicht für entgangenen Gewinn oder sonstige Vermögensschäden des Partners.
42. Die vorstehenden Haftungsbeschränkungen gelten nicht, wenn wir den Schaden vorsätzlich oder grob fahrlässig verursacht oder wenn wir wesentliche Vertragspflichten verletzt haben. Wurde eine wesentliche Vertragspflicht von uns verletzt, haften wir nur für den vertragstypischen, vernünftigerweise vorhersehbaren Schaden.
43. Die Haftungsbeschränkung gilt ferner nicht in den Fällen, in denen nach Produkthaftungsgesetz bei Fehlern der gelieferten Ware für Personen- oder Sachschäden an privat genutzten Gegenständen gehaftet wird. Sie gilt auch nicht bei Fehlen von zugesicherten Eigenschaften, wenn und soweit die Zusicherung gerade bezweckt hat, den Partner gegen Schäden, die nicht an der gelieferten Ware selbst entstanden ist, abzusichern.
44. Soweit unsere Haftung ausgeschlossen oder beschränkt ist, gilt dies auch für die persönliche Haftung unserer Angestellten, Arbeitnehmer, Mitarbeiter, gesetzlichen Vertreter und Erfüllungsgehilfen.
M. Höhere Gewalt
45. Höhere Gewalt, Arbeitskämpfe, Unruhen, behördliche Maßnahmen, Ausbleiben von Zulieferungen unserer Lieferanten und sonstige unvorhersehbare, unabwendbare und schwerwiegenden Ereignisse befreien die Vertragspartner für die Dauer der Störung und im Umfange ihrer Wirkung von den Leistungspflichten. Dies gilt auch, wenn diese Ereignisse zu einem Zeitpunkt eintreten, in dem sich der betroffene Vertragspartner in Verzug befindet. Die Vertragspartner sind verpflichtet, im Rahmen des Zumutbaren unverzüglich die erforderlichen Informationen zu geben und ihre Verpflichtungen den veränderten Verhältnissen nach Treu und Glauben anzupassen.
N. Erfüllungsort, Gerichtsstand und anwendbares Recht
46. Sofern sich aus der Auftragsbestätigung nichts anderes ergibt, ist unser Geschäftssitz Erfüllungsort.
47. Für alle Rechtsstreitigkeiten, auch im Rahmen eines Wechsel- oder Scheckprozesses, ist unser Geschäftssitz Gerichtsstand, wenn der Partner Vollkaufmann ist. Wir sind auch berechtigt, am Sitz des Partners zu klagen.
48. Auf die Vertragsbeziehungen ist ausschließlich das Recht der Bundesrepublik Deutschland anzuwenden. Die Anwendung des Übereinkommens der Vereinten Nationen vom 11.4.1980 über Verträge über den Warenkauf (CISG – “Wiener Kaufrecht”) ist ausgeschlossen.
Velbert, den 01.03.2020
ASC. NORM+DREH GMBH